looking for it support in edinburgh?
Providing IT support in Edinburgh for customers has been our core business since 1998, and we still provide support to a large number of Edinburgh based companies. The IT Services in Edinburgh we offer, ranges from fully outsourced IT support to telephone and remote 2nd line IT support for your existing team and lots of variables in between.
In addition to our Edinburgh IT support and consultancy services to numerous clients. Our staff provide outsourcing all over Scotland with IT services in Edinburgh, Glasgow, Dundee and Aberdeen. We take the management of your IT infrastructure in-house which, through our experience, can reduce businesses costs considerably whilst provided significant benefits to the organisation. Let the experts handle the IT support with our Edinburgh IT Helpdesk team while you focus on developing and growing your business.
IT equipment today can be very complex and often requires a high level of skill and knowledge when unplanned things go wrong. To that end, we have access to all the necessary skill sets to ensure you receive a high level of support that is second to none and that our Edinburgh IT Helpdesk team is constantly learning new technologies to ensure this. Whatever your business needs you can have complete peace of mind and confidence knowing that a trusted supplier with a highly qualified IT support team in Edinburgh is ensuring that your systems are available and recoverable at all times.
smart technology, quicker response,
less downtime
With Consilium’s remote access technology from our Edinburgh IT Helpdesk, support engineers can be working to resolve any problems or issues you are experiencing within minutes getting your users back up and running. Furthermore with the monitoring tools we deploy, many issues can be solved before users are even affected and have to call in for IT Support. Edinburgh based employees out on the road can have the same immediate support regardless of their location. Our Edinburgh IT support team ensures that in your hour of need, wherever you are, you can contact the people who have the answers.
But if we can’t fix it remotely (for example due to hardware issues) we have a team providing onsite IT Support to Edinburgh, and a roaming team of Edinburgh IT Support engineers supporting customers throughout the rest of Scotland who can help.
plan your monthly it support costs
You simply pay an agreed fixed monthly fee for your IT Services in Edinburgh and our flexible engagement means you can opt for a fully outsourced solution service, or simply contract us to assume responsibility for specific applications or service areas that you consider vital to your business. With our Edinburgh IT Services, Unlike ‘pay as you go’ support, there will be no costly support incidents resulting in unexpected charges.
We deliver IT Services in Edinburgh often beating our own exacting Service Level Agreements (SLA’s), and our competitive rates enable you to accurately predict the future cost and quality of service delivery.
We have been supporting many of our clients for over 13 years and we understand that all clients have different requirements but have the same needs. To discuss how we can reduce your time, effort, cost and IT support at your Edinburgh location , whilst helping to raise the standard of service, please contact us to discuss managing your key IT services.