Consilium Remote Management delivers fast effective IT maintenance through our helpdesk with the added benefit of real-time monitoring and pro-active health checks.

Benefits include:

•     Telephone or online logging of support calls
•     Reduced downtime and business continuity for your network and systems
•     Proactive identification and resolution of issues
•     Access to qualified consultants
•     Predictable low monthly cost

Consilium will provide fast response via remote support for all agreed infrastructure. With remote control Consilium can work to tight Service Levels ensuring that calls are resolved promptly.

Consilium Proactive Health Checks offer the following features:

• Check Patch revisions
• Check Backups
• Check Virus Signatures
• Review Event Logs
• Review Performance Statistics
• Check Disk Space
• Make Recommendations

By using Consilium’s Remote Support with proactive health checks, we can lower your IT support costs whilst minimising system down time.